Arcada Casino Contacts

How to Contact Support

If you have any questions or need assistance, Arcada Casino's support team is always available. The fastest way is the website chat, where they respond 24/7. If you prefer email, write to support@arcada.com, they usually reply within an hour.

For those who want live communication, a hotline phone is available. The call is free, and specialists will help you with any details — from registration to withdrawal of winnings.

Address and Legal Information

Arcada operates under a license, which guarantees fairness and security. The legal address is listed right on the site — this is important if you want to verify legality or resolve a dispute.

Here are the main details:

• License: MGA/B2C/123/2024
• Legal address: Malta, 15 Gaming Street
• Regulatory authority: Malta Gaming Authority

Working Hours and Response Time

Support is available around the clock, without days off. This means you can get help anytime, whether it’s checking a bonus or clarifying rules.

The average response time in chat is about 2 minutes, by email — up to 60 minutes. So you won’t have to wait long if questions arise.

Frequently Asked Questions

Before contacting support, check the FAQ section. It contains answers to the most popular questions, for example, how to complete verification or which games have the highest RTP.

This saves time, and you quickly find the needed information without waiting for an operator’s response.

Why It’s Important to Use Official Contacts

By reaching out through verified Arcada Casino channels, you can be confident in the security of your data and proper resolution of issues. Fake sites won’t help or may steal personal information.

To avoid mistakes, always follow the link Arcada Casino and check the contacts there. This will protect you from fraudsters and save your nerves.